Privacy Policy

Last updated: August 17, 2026

This Privacy Policy explains how Shandong ZEKO Intelligent Equipment Co., Ltd. (“ZEKO,” “we,” “us,” or “our”) handles information when you visit zekoequip.com, contact us, or request a quotation.

1. Information we collect

Information you provide

When you submit an inquiry or contact us, we may collect your name, company, country, email address, phone or WhatsApp number, product interest, capacity requirement, project details, and any other information you include in your message.

Technical and usage information

Our website and service providers may automatically process technical information such as your IP address, browser and device type, operating system, referring page, pages viewed, approximate location derived from IP address, and interactions with links or forms. The inquiry system also records the submitting IP address for security and rate limiting.

2. How we use information

We use information to:

• respond to inquiries and prepare product, process, and quotation recommendations;
• communicate about requested machinery, production lines, technical requirements, and after-sales matters;
• operate, secure, troubleshoot, and improve the website;
• measure website traffic and the effectiveness of contact channels; and
• comply with applicable legal, accounting, and regulatory obligations.

3. Cookies and analytics

The website uses necessary technologies for WordPress security and functionality. It also uses Google Analytics 4 to understand aggregated website usage and to measure actions such as email, phone, WhatsApp, and inquiry interactions. Google may process device, browser, usage, and approximate location information and may use cookies or similar technologies.

You can control or delete cookies through your browser settings. Blocking some technologies may affect website functionality. For more information about Google’s handling of data, see Google’s Privacy Policy.

4. Embedded content and external links

Some pages contain embedded YouTube videos or links to third-party services such as WhatsApp. When you load or interact with this content, the relevant provider may receive technical and usage information and apply its own cookies or policies. Your use of those services is governed by the provider’s privacy terms.

5. How information is stored and shared

Inquiry submissions are stored in our restricted WordPress administration system and sent to our sales email through our email service provider. We may disclose information to hosting, website security, analytics, video, communications, email, and IT service providers where needed to operate the website and respond to you. We may also disclose information when required by law, to protect rights or security, or in connection with a business reorganization.

Because ZEKO and some service providers operate in different countries, information may be processed outside your country. Privacy and data-protection rules in those locations may differ from those in your jurisdiction.

6. Data retention and security

We retain inquiry and business correspondence for as long as reasonably necessary to respond to the request, manage the business relationship, maintain appropriate records, resolve disputes, and meet legal obligations. Technical security and rate-limiting records may be kept for shorter operational periods. Retention can vary according to the nature of the inquiry and applicable requirements.

We use reasonable administrative and technical safeguards intended to protect information. However, no internet transmission or storage system can be guaranteed to be completely secure.

7. Your choices and rights

Depending on the law that applies to you, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information, or to object to or withdraw consent for certain processing. You may also opt out of non-essential sales or marketing communications at any time.

To make a privacy request, email alex@zekoequip.com. We may need to verify your identity before completing a request. Some information may be retained where required by law or for legitimate record-keeping purposes.

8. Children’s privacy

This website is intended for business customers and is not directed to children. We do not knowingly request personal information from children.

9. Changes to this policy

We may update this Privacy Policy when our website, service providers, or practices change. The latest version will be posted on this page with the revised date.

10. Contact us

Shandong ZEKO Intelligent Equipment Co., Ltd.
No. B8, ProLogis Intelligent Equipment Industrial Park,
Qihe County, Dezhou City, Shandong Province, China
Email: alex@zekoequip.com
Phone / WhatsApp: +86 132 7634 6242